All of our computers come with Virus/Spyware Protection Pre-Installed. All of our Laptops come with the charger and battery. Batteries are guaranteed to hold a charge, but is used, therefore the battery time life is not guaranteed. Any laptop that doesn't have wireless internet built in will include a brand new wireless card. These are used and may have some scratches or fading. Most are in A+ shape, but some are B+!